Work at Hanover

Job Title:                         Mobile Support Worker

Location:                        Development in Renfrewshire                                         

Working Hours:             35 hours per week                             

Remuneration:               £26,027  (salary during 6 month probation period)

                                        £27,328 (upon completion of successful probation)

Closing Date:                  Monday, 28 April 2025                                    

About Hanover

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.

About the Role

Hanover Scotland is delighted to be hiring for a Permanent Mobile Support Worker. This position involves travel across our Renfrewshire developments, working 35 hours per week .The schedule includes various shifts, including sleepovers, and is designed to promote a healthy work-life balance. You’ll be part of a dedicated team that delivers flexible, respectful, and engaging services tailored to the individual needs of our residents.

Our Very Sheltered Services are based within specific developments and provide enhanced support for adults with a range of needs, including those with physical or learning disabilities, and vulnerable individuals. We aim to empower people to live as independently as possible, with services that adapt to their personal support plans.

Main Duties and Responsibilities

• Continuously develop and adjust services to meet the changing needs of customers.
• Work alongside your manager to ensure the smooth and effective delivery of housing management services.
• In your manager’s absence, oversee the catering service and ensure it complies with Environmental Health regulations.
• As a lone worker, manage the building efficiently to guarantee customer’s safety and security.
• Collaborate with the Communications Department to support all aspects of customer service.
• Assist in the implementation of the Care Strategy, supporting Hanover’s goals: Happy Customers, Desirable Homes, and a Resilient Organisation.
• Be part of an organisation that values its people—we take pride in the services we provide and in supporting one another. With the guidance of an experienced manager, you’ll have the opportunity to grow and develop your career.

About You

Hanover is looking for a compassionate and committed individual to join our Housing Support Services. Do you have a strong desire to help people live independently? Are you passionate about making a positive impact in your community? If this sounds like you, we’d love to hear from you!

Essential

• A genuine passion for helping people.
• Able to demonstrate Hanover Scotland values in Inclusion, accountability, respect, collaboration.
• Ability to relate empathetically to people and recognise their right to choose and independence.
• Willing to work towards an SVQ and registration with SSSC.
• Ability to work flexibly and as a lone worker on site, covering a 24-hour shift pattern.
• Able to use Microsoft or equivalent applications competently.
• A full driving licence and access to your own vehicle is required. Mileage expenses will be reimbursed.

Desirable

• 1 year experience in care or housing setting.
• SVQ level 2 or above and be willing to work towards an SVQ 3.
• Demonstrated commitment and ability to undertake care practice in accordance with the Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and Hanover's policies and procedures.

What We Offer

Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP Wellbeing employer and Young Person’s Guarantee. Your hard work and drive to succeed are rewarded through:

• Competitive salary and pension options.
• Hybrid Working Model and Flexi-working
• Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline.
• Employee counselling service upon assessment
• Access to our Hanover Perks platform which includes high street discounts, health cash plan and fuel card
• Cycle to work scheme.
• Tech Scheme.
• Family friendly policies.
• Internal Leadership Excellence programme for leadership/ manager roles

Recruitment Dates

Closing date for applications 28/04/2025

Shortlisted candidates will be invited to attend interview week commencing 05/05/2025

Contact information

To find out about working with Hanover, contact us on 0800 111 4646 or email at recruit@hanover.scot