Work at Hanover

Relief Home Support Workers

Location:             Linkwood View and Chandlers Court, Elgin and Varis Court, Forres

Working Hours:    Various Hours Available

Remuneration:     £12.69 - £13.32 per hour

Closing Date:       21st October 2025 23:59pm

About Hanover

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.

About the Role

Hanover Scotland are excited to be recruiting for Relief Home Support Workers.

These posts will be across our developments in Elgin (Linkwood View and Chandlers Court) and in Forres (Varis Court). The work schedule will include various shifts, sleepovers, weekends and public holidays.

You’ll be part of a dedicated team that delivers flexible, respectful, and engaging services tailored to the individual needs of our residents.

Our Sheltered Services are based within specific developments and provide enhanced support for adults with a range of needs, including those with physical or learning disabilities, and vulnerable individuals.

We aim to empower people to live as independently as possible, with services that adapt to their personal support plans.

About You

Hanover is looking for compassionate and committed individuals to join our Housing Support Services as Relief Support Workers.

Do you have a strong desire to help people live independently? Are you passionate about making a positive impact in your community?

If this sounds like you, we’d love to hear from you!

Main Duties and Responsibilities

· Provide all aspects of direct personal care and medication care up to level 3, with occasional level 4.

· You will support customers by following their personal care/medication plan.

· Apply and commit to the importance of all expected requirements of confidentiality regarding customers.

· Assist in the preparation and provision of meals to customers as outlined in the customer's personal care plan.

· Assist in the provision of domiciliary tasks within a customer’s personal care plan.

· Provide care and support to customers within the framework of the Scottish Social Services Council (SSSC) codes of practice, National Care Standards and Care Inspectorate quality framework.

· Liaise professionally and confidently with health professionals, contractors, visitors, or any other person associated with customers and supported services to ensure a compliant, professional, and high-quality service.

· Contribute to maintaining and updating customer/operational records, this will include risk assessments for customers.

· Perform these duties unsupervised in the absence of the Team Leader/Housing with Care Manager (HWC) following procedures for managing any unexpected events within the service.

· Encourage and promote customers to live as independently as possible.

· Support customers in maintaining a safe and secure environment, being responsible for the building when the HWC manager or Team Leader are not on duty.

· Provide data to management as part of the reporting framework and provide data to support business decisions as required.

· Deliver housing with care services to meet our agreed KPI’s and SLA’s and legislative requirements.

· Access departmental systems and update them accurately and in a timely manner to support departmental and legislative requirements.

· Consult and include customers on relevant topics and action the feedback to ensure an innovative approach is taken to the service delivery.

What We Offer

Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP

Wellbeing and Young Person’s Guarantee employer. Your hard work and drive to succeed are rewarded through:

· Competitive salary and pension options.

· Health and Wellbeing support networks including fully trained Mental Health First Aiders and a 24/7 Employee Assistance Programme.

· Access to our Hanover Perks platform which includes high street discounts and a health cash plan.

· Cycle to work scheme.

· Tech Scheme.

· Family friendly policies.

Recruitment Dates:

Closing date for applications: 21st October 2025

Interviews will take place w/c 27th October 2025, however, given that we have various relief contracts available then we may choose to interview candidates as applications are received and close the advert early. If you are interested in applying, then we would encourage you to apply early.

Hanover are firmly committed to equality, diversity and inclusion for all. As an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements of the role.

Contact information

To find out about working with Hanover, contact us on 0800 111 4646 or email at recruit@hanover.scot

Share on Twitter Share on Facebook Share on LinkedIn

Back Apply Shortlist Send To Friend